Exclusively for Great Prestige Privilege Cardholders
Exclusive care,
thoughtfully curated
for you
Enjoy a specially curated suite of virtual healthcare consultations, reserved exclusively for eligible Prestige Privilege members through the BIG Pharmacy App.
Exclusive Member Benefit
Total Privilege Value: RM325
Personalised multidisciplinary care across 4 areas
x5 Complimentary Teleconsultations
Your Care Package
Your wellbeing, supported with exclusive care.
Enjoy exclusive access to virtual healthcare consultations designed to support your physical, nutritional and emotional wellbeing, wherever you are.
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2x
Doctor Consultations
Speak with a doctor for everyday health concerns.
-
1x
Dietitian Consultation
Receive personalised nutrition guidance tailored to your health goals and lifestyle.
-
1x
Pharmacist Consultation
Receive professional guidance for your medication needs.
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1x
Mental Health Counselling
Connect privately with a mental health counsellor for confidential emotional support.
*All services are subject to programme eligibility, availability and applicable terms.
The Prestige Privilege Difference
Exceptional care that complements your lifestyle.
-
01
CARE, WHENEVER YOU NEED IT
Connect conveniently with healthcare professionals through the BIG Pharmacy App, wherever you are.
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02
SUPPORT FOR YOUR COMPLETE WELLBEING
Access professional guidance for your health, nutrition, medication and emotional wellbeing.
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03
EXCLUSIVE VALUE, RESERVED FOR MEMBERS
Enjoy RM325 worth of healthcare privileges, exclusively available with your eligible Prestige Privilege plan.
Part 1 - Unlock your exclusive healthcare benefits
First, unlock your benefits in MyHA.
MyHealthAdvisor (MyHA) is available inside the BIG Pharmacy App. Have your Great Eastern card ready before you begin
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01
Download BIG Pharmacy App
Search for BIG Pharmacy in the Apple App Store or Google Play Store.
Download Now -
02
Access MyHA
Open the app, sign in and tap MyHealthAdvisor (MyHA).
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03
Go to My Programs
Select My Programs from the MyHA screen.
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04
Key in your card number
Enter the eligible Great Eastern card number linked to your Prestige Privilege membership.
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05
Activate your benefits
View your exclusive benefits and redeem your consultation vouchers.
Part 2 – Book a Teleconsultation
Choose your care. Use your voucher.
After activation, your vouchers will be ready to use when you book a healthcare professional in MyHealthAdvisor.
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01
Go to MyHealthAdvisor
Open the BIG Pharmacy App and select MyHealthAdvisor.
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02 - Option A
Consult a Doctor Now
Tap “Consult Now” and fill in your details to speak with an available doctor anytime, 24/7.
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02 - Option B
Book your appointment
Select a doctor, dietitian, pharmacist or mental health counsellor based on your needs. Choose your preferred available date and time.
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03
Use your voucher
At the payment page, select and apply the relevant Prestige Privilege consultation voucher to complete your booking.
Start here
Download the BIG Pharmacy App.
MyHealthAdvisor, programme activation and teleconsultation booking are all inside the app.
Frequently Asked Questions
A few things to know.
MyHealthAdvisor (MyHA) is inside the BIG Pharmacy App. Download or open the app, sign in and select MyHealthAdvisor.
In the BIG Pharmacy App, open MyHealthAdvisor, go to My Programs and follow the prompts to enter your eligible Great Eastern card number.
Choose your healthcare professional and appointment in MyHealthAdvisor. On the payment page, select and apply the relevant voucher before confirming.
Check that the card number matches your Great Eastern card exactly. If the issue continues, use the support option available in the BIG Pharmacy App.